Privacy Policy

1. Introduction

Charity Is Life Society (CHIL), registered with the Registrar General's Department of Ghana under Registration Number CG075512019, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, volunteer with us, or interact with our organization in any way.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

• Name, email address, phone number, and mailing address
• Donation history and payment information (processed securely through our payment providers)
• Volunteer application information including skills, availability, and experience
• Communications you send to us including contact form submissions

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process donations and send tax receipts where applicable
• Communicate with you about our programs, events, and impact
• Respond to your inquiries and support requests
• Manage volunteer applications and coordinate volunteer activities
• Improve our website and services
• Send newsletters and updates (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors to complete donation transactions
• Service providers who assist us in operating our website and programs
• Legal authorities when required by law or to protect our rights
• Partner organizations for collaborative projects (with your consent)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: